Shipping and Delivery Policy

At Royal Technologies, we strive to ensure a seamless experience from the moment you place an order for our services to the delivery of the final product. This Shipping and Delivery Policy outlines how we handle the processing, delivery, and timelines for our website development and other digital services.

1-Order Processing

Once you place an order for our website development services through our website or via Razorpay, the following steps are taken:

• Order Acknowledgment: You will receive an email confirmation acknowledging receipt of your order within 24 hours of payment.
• Service Initiation: Our team will begin processing your order within 1-2 business days after receiving your order confirmation and payment. We will contact you to gather further details about your project requirements.

For prompt and effective processing, please ensure that all requested information, including content, images, and other project materials, are provided on time.

2-Service Delivery Time

Our website development and digital services are customized based on your unique business needs. The typical delivery timeline is as follows:

Website Development:

• Basic website packages: 7 to 14 business days
• E-commerce or custom websites: 14 to 30 business days
• Any additional features or complex functionalities may extend the delivery time. We will keep you informed about the expected completion date.

We will keep you updated on the progress of your project and notify you in advance of the estimated delivery date.

3-Delivery Method

All our services are digital in nature and will be delivered via electronic means. Here is how the delivery of services is handled:

• Website Development: Once the website is ready, we will provide you with all necessary access credentials, including login information, via email.
• Design and Development Files: For design services, any associated files (e.g., PSD, HTML, CSS) will be delivered electronically via secure file-sharing platforms such as Google Drive, Dropbox, or email.
• Hosting and Domain: For clients opting for hosting and domain services, the setup and configuration will be done by our team, and you will be provided with access details via email.

There are no physical products shipped as all services provided by Royal Technologies are digital and delivered online.

4-Delays in Delivery

We strive to meet the delivery timelines agreed upon during the order placement. However, in some cases, unforeseen circumstances, such as technical issues or delays in receiving client-provided content, may result in delays.

• Client-Related Delays: If there are delays in receiving content, feedback, or approvals from the client, the delivery date may be extended accordingly. We will communicate any required changes to the timeline.
• Technical Delays: In the event of unforeseen technical issues or system-related delays, we will notify you immediately and work to resolve the issue as soon as possible.

We are committed to transparent communication, and any delays will be discussed in advance to minimize any inconvenience.

5-Payment and Refund for Delivery

Payments for services are securely processed through Razorpay, and all orders must be paid in full before the initiation of services.

For more details on how we handle cancellations and refunds, please refer to our [Cancellation and Refund Policy].

6-International Delivery

While Royal Technologies primarily serves businesses within India, we also accept international orders for our website development and digital marketing services. Delivery terms for international clients remain the same, as all services are delivered electronically. However, clients outside of India are responsible for ensuring compliance with local laws and regulations regarding the use of online services.

7-Tracking Your Order

Once the development process has started, you will receive regular updates via email about the progress of your order. If you would like to track the status of your project or receive an update, please contact us at info@royaltechnology.co or call +918007809040.

8-Support and Maintenance

For clients who have opted for our maintenance services, ongoing support and updates will be provided as per the agreed package terms. You will receive an email confirmation when any updates or changes are made to your website during the maintenance period.

9-Contact Us

For any questions or inquiries regarding our Shipping and Delivery Policy or the status of your project, please feel free to reach out to us at:
📧 Email: info@royaltechnology.co
📞 Phone: +918007809040